Enterprise Network Support
Our Network Monitoring Management Services can remotely monitor and manage virtually any Internet Protocol (IP) device-regardless of brand, vendor, or geographic location-using a suite of world class monitoring and reporting tools and standard network management protocols. Precision Techserve's Network Monitoring & Management Services package can be utilized by companies for virtually all remote network management and monitoring related activities.
We provide a comprehensive suite of network monitoring and management services right from basic visibility oriented network availability monitoring, configuration management, change management, performance & threshold monitoring, problem management to vital reports to engineer/re-engineer it IP traffic routing. Your Networks are monitored 24x7, when issues arises; either your authorized technical contact or Precision's trained IT staff is notified for quick resolution.
Performance management: Network performances are continuously analyzed though constant monitoring of vital statistics. Such analysis is used not only to route around temporary problems, such as network congestion, but even to help you redesign networks for optimum performance. For instance, our usage pattern analysis reports help you to identify times of peak demand or decide on changes in bandwidth allocation or network design.
Fault management: involves enabling failover and backup services that guarantee network connectivity when problems occur. Necessary tasks include proactively finding, isolating, and correcting faults as well as reducing the number of faults over time by correcting the conditions that led to them.
Configuration management: involves the control of devices across the network. As mission-critical networks continue to rapidly increase in both size and scope, the essential task of accurately configuring each piece of hardware connected to the network becomes exponentially more complex and labor intensive. Network outages due to configuration errors have increased, making configuration a serious cost concern. Our configuration management services cover the complete tasks of setting and changing operating parameters for devices. Devices typically supported include routers, multiplexers, CSUs/DSUs, and Ethernet switches and hubs in frame relay and/or ATM-based WANs, including Internet-based VPNs.
Our expertise on network infrastructure services spans multi-vendor products including, network devices from Cisco, Nortel, Juniper, Checkpoint, 3Com, SonicWall and other leading vendors.
Switch and Router Care
- 24x7 monitoring of switches and routers
- Manage, backup and restore router configuration
- Check switch uplinks
- Check and maintain current maintenance contract
- Ensure maximum possible throughput is being achieved
- Find and note ports with high percentage of TX or RX errors
- Label and document device with hostname and/or IP address
- Ensure proper firmware updates and patches are applied
Firewall Care
- 24x7 monitoring of firewalls and VPN tunnels
- Manage, backup and restore firewall configuration
- Review and update access policies
- Check and maintain current maintenance contract
- Document firewall with IP address, hostnames and serial numbers
- Ensure proper firmware updates and patches are applied
