Remote Infrastructure Management Services
Precision Techserve Managed Services
Precision Techserve provides enterprise remote IT Support Services to small and large companies in India, USA, UK and Australia. Our sophisticated service delivery platform - based on real-time network monitoring, ensures maximum application availability and optimal network performance, leading to an efficient and productive work environment. Precision Techserve delivery platform enables us to continuously track and monitor every IT element of client IT Infrastructure (including servers, desktops, network equipment, print servers, NAS and SAN devices, VOIP etc) from a single web-based console.
Under Remote Infrastructure Managed Services, we follow pro-active approach to maintain the overall health of each PC and server in your company. Our support plans ensure that servers and PC’s are functioning properly, protected, and secure against technology threats and disasters. Proactive management and preventative maintenance of IT Systems over the traditional break-fix approach, enables us to minimize downtime and maintain a healthy network.
All of this offerings delivered for a flat monthly fee, 24x7x365 Support, and with strict security standards, from our Global competency -Network Operations Center (NOC) in Chennai, India. The fixed cost for each IT element is based on the service window, scope of the work, operating system, applications running on the servers. Precision Techserve has capabilities to support all version of Microsoft Windows operating system, all flavors of Linux, Unix and Solaris. Precision Techserve is also a premium partner for Cisco, Avaya, HP, Microsoft, VM Ware.
We deliver managed services using an award-winning technology services delivery platform. The delivery platform monitors every aspect of the client network, communicating in real-time with our NOC (Network Operations Center). The NOC is staffed with certified engineers, who monitor and remediate alerts as they are generated. The real-time monitoring enables us to fix problems most times even before they have an impact on the availability or performance of core business applications. We cover the length and breadth of IT Infrastructure Services including Planning, Optimization, Remote Monitoring, Messaging, NOC Support, Helpdesk, Technical Support, Server Management, Storage, Network Management, and Security Services.
All Engineers at Precision Techserve are well qualified, trained and vendor certified. Our engineers have an average of 2 years of work experience, and are a minimum of MCSE certified on the Microsoft side, CCNA certified on the Network Administration side, and RHCE certified on the Linux side. We have other skilled professionals on areas like Oracle database administration, Citrix Server support, and SAN to name a few.
As growing companies are moving towards IT as a service model, Precision Techserve is offering Proof of Concept for few weeks to experience the benefits of RIM and response time for IT incidents. All the CIO and IT heads are migrating to RIM model to increate return on investment (ROI).
